SRH University Department of InformationStudent Info Hub

Email, communication & personal responsibility

Updated 6 October 2026

Your university email is the main channel – read it daily. Getting information is your responsibility.

Important: you usually receive information only once. Obtaining information is your responsibility.

Communication

  • Communication happens almost exclusively by e-mail to your university email, so you have everything in writing and can access it any time.
  • All university members are in the address book of your e-mail account; employees are also listed with a phone number on the homepage.
  • Emails to employees are usually answered within 2 working days. Please also note the office hours.

Personal skills

  • Carefully read your university e-mails, including the spam folder, every day, as well as all information material provided.
  • Save documents (e.g. course book, form for inability to take exams) immediately.
  • Your studies are now your full-time job and preparation for the working world. Keyword: professionalism.

More about SRH's study model: The CORE principle.